The Vesuvius by M&V is one of the world's first prosumer, computer-controlled espresso machine with an E61 group. It delivers true pressure profiling via its FG304 gear pump and speed controllable motor. The Vesuvius is operated completely through its PID touchpad display, which informs you of the current temperatures of the boilers, the pressure, and if you are running it off the tank, the amount of water left. These machines all come inside a wooden crate and are bolted to the base of the crate. We then strap the crate to a pallet to ship them.
The Vesuvius has a unique placement for its water tank; instead of being accessed from the top of the machine, usually located right under the cup warming tray, this machine has the tank hidden behind the left side panel, which can be accessed by opening up a simple latch and tilting to the left. No need to constantly remove and stack up your cups every single time you need to add water to the reservoir. The main power switch is also located here.
The Vesuvius ships with the following accessories included:
DIMENSIONS AND SPECIFICATIONS
AN IMPORTANT NOTE ABOUT SHIPPING
This machine is loaded into a wooden crate in Italy before it is shipped. Each Vesuvius is bench tested before shipping and then returned to the crate and strapped to a pallet. Photography will be taken off the wrapped pallet before it ships from here and sent to you along with the carrier name and pro number.
When shipping to a residential address you will need to contact the carrier to schedule a delivery appointment if it is a residential address. If you do not want to contact the carrier, the terminal dispatch will contact you to schedule the delivery, but it will add one day to the ship time. You can call the destination terminal to schedule while the machine is in transit if you wish. The distributor will order a lift gate and the driver will take the machine off the truck, but they will not go inside the home so you must be present for the delivery (this is the trucking company's policy due to liability).
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
To request your partial refund, email us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.
Note: In order to be eligible for My Espresso Shop's price match guarantee, you must have purchased your product from our website before requesting your partial refund, and the website can not be an auction-based or "discounter" website, such as Overstock or Ebay.
My Espresso Shop offers a one year warranty unless otherwise noted. Please see individual product pages for warranty lengths. Our warranty is provided by the manufacturer or distributor, depending on the brand. Please contact us if you have a warranty-related issue, and we will make the appropriate arrangements. Our warranty for home/domestic machines included parts and labor limited to manufacturer's defects (unless otherwise noted). Warranty for machines used for commercial purposes includes parts only limited to manufacturer's defects - this means that labor to make the repair is not covered under warranty (unless a labor warranty is purchased or provided). Our warranty period begins at the free on board shipping point, which means that the buyer takes ownership once the product leaves our shipping location.
You read that correctly! My Espresso Shop provides 100% free shipping on all of our Espressos Machines and Grinders. (Policy applies to products shipped to the 48 Continental U.S. States)
No Sales Tax:
My Espresso Shop charges no Sales Tax on any of our products! (Policy excludes products purchased in the State of New York. Sorry to our New York friends, but we must follow the law!)
International shipping is certainly available, but shipping terms vary from country to country. The team at My Espresso Shop takes pride in quality customer service and making your shopping experience as easy as possible. If you are ordering your product from a country other than the United States, please contact us 212-271-0072 or at Orders@MyEspressoShop.com and our team will do our absolute best to get you the fastest shipping and lowest shipping price available!
Once your order is placed, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your product is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within three business days of your order, please feel free to follow up with us at Orders@MyEspressoShop.com.